The toll free number 108 has been allotted by Department of Telecom to Government of Rajasthan, Government of Rajasthan has provided access to the provider for this purpose up to the period of agreement for this purpose.
On receipt of call, the personnel receiving the call would collect initial critical information related to place, location, landmark and the type and seriousness of Emergency.
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The time or receipt of call, time of arrival at the incident location, time started towards hospital and time when reached the hospital would be captured either manually or automatically in log register or software.
It is responsibility of the Service Provider to recruit adequate number of personnel either directly or through a contractor necessary staff required to execute the project. At present 649 Ambulances are functional in state and all types of case are handled like Medical, Police, Fire, Pregnancy by trained staffs, all EMT are trained for handling critical delivery cases, new born care.
A victim in emergency would call three digit phone number 108 which is accessible from all the locations where Emergency Response Services are operational.
This line has toll free access in local area and also accessible on STD with priority routing through all telephone operators operating in Rajasthan and is Category service with unrestricted access from all landlines & mobile phones throughout Rajasthan.
In case of medical emergency after ascertaining the criticality an ambulance is dispatched based on need and availability.
The call center receives considerable number of no response calls, nuisance calls, non-emergency request calls, request for inter facility transfers and other calls which are not of emergency nature and doesn’t need attention, further more these calls disrupt operations by blocking time of the available resources.
The scheme was planned in a phased manner to cover the entire State.
Presently a fleet of 741 ambulances are running across 34 Districts and 249 Blocks in the State.
Fleet of 741 Ambulances also includes 14 ambulances provided by Disaster Management Authority.
The procurement and deployment of the Ambulances is as below: To provide comprehensive Emergency Response Services to the people of Rajasthan.
Ambulances are fully equipped with all equipments and other necessary arrangement to handle critical cases.